Shipping policy

Order processing

Orders are processed within 3-5 business days (excluding weekends and holidays). You will receive a confirmation email when your order ships, including tracking information where available. Pre-orders and made-to-order items ship on or around the date noted on the product page.

 

Domestic shipping (United States)

We ship throughout the United States. Delivery times vary by carrier and destination, typically 3-8 business days after your order ships. Shipping costs are calculated at checkout.

 

International shipping

We ship to most countries worldwide. International delivery times vary widely by destination, typically 1-4 weeks after shipping. International customers are responsible for any customs fees, import duties, taxes, or brokerage charges assessed by their country; these are not included in the item price or shipping cost and are collected upon delivery. Please check with your local customs office for details before ordering.

 

Lost, stolen, or delayed packages

Once a package is in the carrier's hands, delivery delays can occur that are outside our control. If your tracking shows no movement for an extended period, or your package appears lost, contact us at info@cacmg.com and we will work with the carrier to resolve it.

 

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional shipping charges may apply).

 

Questions

For any shipping questions, contact us at info@cacmg.com.